About Us

The all-in-one PropertyCare™ services platform

Salamanga LDA is a leader in property care, providing unparalleled quality and customer service through robust and innovative technology solutions.

We strive to optimize the efficiency of any business by offering a range of standardized services that fit any business across all sectors. Salamanga LDA's proven processes deliver consistent solutions that meet and exceed customer expectations. The result is making our customers’ world work better every day, and this has earned Salamanga LDA an industry-leading 99% customer retention rate.

At Salamanga, we are passionate about creating opportunities to make our customers, partners, and employees' world works better every day by ensuring all facilities are in optimal condition at all times.

Our Purpose

To make your world work better every day through innovative solutions.

Our Core Values

Client First
Integrity
Proactive Communication
Operational Excellence
Professionalism
Eco-friendly

Why Salamanga

Our Promise

Quick and Punctual

Our team is quick to attend to your queries and needs. For Salamanga, punctuality is a virtue and we take it seriously.

Value for your money

We offer unbeatable prices for every service request. Our pricing is transparent and provide value for your money.

Quality Guaranteed

100% satisfaction 100% of the time. Have a peace of mind with our workmanship and manufacturer warranties.

Our Quality Policy

Quality is critical to the success of our business and our long-term sustainability and profitability.

Employees & Partners

We value the contribution of our employees and partners. We will always treat our employees and partners with dignity and respect and foster a positive and cooperative workplace in which everyone can learn and grow.

We maintain a safe working environment complying with all statutory, regulatory, corporate and customer requirements.

All employees and partners within the company are responsible for the quality of their work. The company provides training and has established systems to assist all staff and partners to achieve the quality standards required.

Customers

We depend on our customers and we are committed to providing them with efficient service and high-quality products that always meet or exceed their needs. Our goal is 100% customer satisfaction 100% of the time.

Leadership

The Company’s leadership team is committed to lead by examples and has the responsibility for creating, implementing, and maintaining the Quality Management System.

As leadership, we ensure sufficient resources are made available within the Company to achieve this our quality objectives. We further undertake to ensure proactive communication, engagement, with our partners, customers and employees.

With effective leadership and support, every employee will have a proper understanding of the importance of the Quality Management System.

Every employee is responsible for and will be fully trained to perform the duties required by his or her specific role.

Continuous Improvement

Salamanga has a total commitment to Continuous Improvement through rigorous application of the principles and practices of our quality management system. Clear quality objectives, in accordance with the framework laid down within ISO 9001:2015 provide a fundamental basis for all our processes and activities.

Evidence-based decisions and problem solving

We will measure the performance of our processes and activities to provide data to support positive decisions on how to fix problems and improve our processes.

Environment

We will strive to prevent pollution and conserve our environment, adopting the three principles: REDUCE, RE-USE, RECYCLE.

Jacob Basera,

Managing Director

January 2020